by noelford » 12 May 2014, 21:34
The really annoying thing, which happened to me once, was when I was making a purchase with my card and was told the card had been refused. Considering I have used Access/Mastercard, with the same bank, since the mid seventies and pay off the full amount each month, I was gobsmacked. While I was still in the shop, my mobile rang and it was the bank, checking if it was me using the card. I asked them why they didn't ring first, rather than refuse payment, and they told me they didn't do it that way. The fact that they had caused me some embarrassment with their over-zealous security didn't seem to bother them at all.